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privacy policy

1. Introduction

Welcome to Pianokeylearning.be (“we,” “our,” “us”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services for piano and guitar lessons.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information (if applicable)

2.2. Non-Personal Information:

  • Browser type
  • Operating system
  • IP address
  • Device type
  • Pages visited on our site
  • Time and date of visits

2.3. Analytics Data:

  • We use Google Analytics to collect information about your use of our website. Google Analytics collects data such as how often users visit the site, what pages they visit when they do so, and what other sites they used prior to coming to our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Providing and Improving Our Services:

  • To schedule and provide piano and guitar lessons.
  • To communicate with you regarding your lessons and any inquiries.
  • To process payments for lessons and services.

3.2. Marketing and Communication:

  • To send newsletters, promotions, and updates (only if you opt-in to receive these communications).
  • To personalize your experience on our website.

3.3. Analytics:

  • To understand how our website is used and to improve its performance. Google Analytics helps us understand how users interact with our site, which allows us to improve our services and website functionality.

3.4. Legal and Compliance:

  • To comply with legal obligations.
  • To protect our rights and property.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

4.1. Third-Party Service Providers:

  • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.

4.2. Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3. Google Analytics:

  • Information collected by Google Analytics is shared with Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us.

6. Your Rights

You have the following rights regarding your personal information:

6.1. Access and Correction:

  • You have the right to access and correct your personal information.

6.2. Deletion:

  • You can request the deletion of your personal information.

6.3. Objection:

  • You have the right to object to the processing of your personal information under certain circumstances.

6.4. Data Portability:

  • You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [your email address].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: Pianokeylearning@gmail.com
  • By phone: + 32 494 94 00 50

Thank you for visiting Pianokeylearning.be and trusting us with your information.